What type of wax do you use in your candles?

We use100% coconut wax, which isclean-burning, biodegradable, and toxin-free. It provides an even burn, excellent fragrance throw, and lasts longer than traditional paraffin wax.

Can I reuse the concrete jars?

Absolutely! Ourhand-poured concrete jarsaredurable, reusable, and eco-friendly. Once your candle is finished, you can clean the jar and use it forplants, storage, or home décor.

Do you offer custom or personalized candles?

Yes! We offercustom-scented candlesfor special occasions, gifts, or events. If you have a scent in mind, reach out to us, and we’d love to create something special for you!

How do I care for my candle to make it last longer?

To get the best burn from your candle:
✔ Trim the wick to¼ inchbefore each burn.
✔ Allow thefirst burnto last2-3 hoursto create a full melt pool.
✔ Do not burn for more than4 hoursat a time.
✔ Keep away from drafts, children, and pets.

What type of wicks we use?

We use both wooden wicks and cotton wicks depending on the candle:
✔Wooden wicks provide a gentle crackling sound, creating a cozy ambiance.
✔Cotton wicks offer a clean, even burn with minimal soot.
Both wick types are lead-free and eco-friendlyfor a safe, high-quality burn.

Why do you use Mica and Eco Glitter in your Products?

We use mica and in our product to add colorant and shimmer / sparkle and our Biodegradable Eco glitter is made from eucalyptus trees and give the extra touch in our products.

How do I use my car diffuser?

✔ Unscrew the wooden lid and remove the plastic stopper.
✔ Screw the lid back on tightly.
✔ Tip the diffuser upside down for1-2 secondsto allow the oil to soak into the wooden lid.
✔ Hang it on your rearview mirror or in another secure location.
✔ Refresh the scent by tipping the diffuser occasionally.

How long does the fragrance last?

Each car diffuser lasts 4-6 weeks, depending on usage and environmental conditions. To extend its life, avoid excessive tipping and keep it in a cool, shaded area.

Can I refill my car diffuser?

✔ Carefully remove the wooden lid and plastic stopper.
✔ Use the refill bottle to pour fragrance oil into the diffuser (about ¾ full).
✔ Secure the wooden lid back on.
✔ Tip the diffuser for a few seconds to refresh the scent.

Are the fragrance oils safe?

Yes! We use phthalate-free, non-toxic fragrance oils that are safe for use in enclosed spaces. However, avoid direct contact with skin, and keep the diffuser away from children and pets.

What if my diffuser leaks?

f you notice leaking, ensure that:
✔ The lid is screwed on tightly.
✔ The diffuser is hanging upright.
✔ It is not exposed to extreme heat (which can thin the oil and cause leakage).

If you experience any issues, please contact us, and we’ll be happy to help!

Are your products vegan and cruelty-free?

Yes! All our candles, soaps, and body products are vegan-friendly, cruelty-free, and made without harmful chemicals.

Do you ship nationwide?

Yes! We currently ship across the United States. Shipping rates and delivery times vary based on location.

How long does shipping take?

Orders are typically processed within 3-5 business days.Once shipped, delivery times vary depending on your location and selected shipping method.

Do you accept returns or exchanges?

Due to the nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery, and we will make it right!

What makes Aroma Soap & Candle Co. products unique?

We handcraft all our products using high-quality, skin-safe, and eco-friendly ingredients.Our coconut wax candles come in handcrafted concrete jars, making them both sustainable and stylish.Each item is made with love to bring comfort, relaxation, and luxury into your home.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at hello@aromasoapandcandle.co or send us a message on Instagram @aroma_soapandcandleco

Other inquiries? Let's chat.

Please email us at hello@aromasoapandcandle.co